• Validity of our Price: The Prices on the price list are only valid throughout this Period. 
  • Terms of Payment : Find below you have our payment Conditions.
  1. For shipment around European continent,

We only accept

  • 45-60% Down Payment within 4 working days after received Sales Invoice and 55 -40% balance payment, 5 days after inspection and quality Confirmation at buyer’s sight (DAP, DDP).
  • 100% Down Payment within 4 working days after received Sales Invoice ( Exwork), since we are not responsible for transportation and any damage that 
  1.      For Shipment out of European C,
  • 40-50% Down Payment in 4 working days after receiving sales Invoice, 20% after receipt of delivery BL and 40-30% balance 10 days after inspection and Confirmation of product quality and quantity at buyer’s sight
  • We don’t accept payments by Letter of Credit (LC), We don’t accept payment by teams of CAD , we don’t accept Cash on Delivery accepted.
  • Shipment ;      The Time of  Discharge for any goods  will depend on the nature of  goods ordered, 
  • For products that need production, the dispatch time will depend on the production time.
  • For all already manufactured wood products, the dispatch time will be within 4 – 10 days for Trucks, Sea, Air, or Rail after confirmation of payments (upon receiving TT Swift).
  • Lead Time;   within Europe is 6-10 days, out of Europe 10 – 40 days. (The freight time may increase due to the covid 19 pandemic that affected the smooth flow of production and delivery)
  • Incoterms: We work with the following teams, EX-WORK, DAP, CIF, CNF, DDP, FOB.

Delivery Documents to be provided By Supplier;

  • Standard shipping documents By Sea:
  • Bill of Lading,
  • Packing List,
  • Commercial Invoice,
  • Certificate of Analysis issued by manufacturer,
  • Certificate of Origin issued by manufacture 
  • and provision of any other Certification if required with respect to the product in question. 
  • Standard shipping documents By Truck or Rail
  • CMR,
  • Packing List,
  • Commercial Invoice,
  • Certificate of Analysis issued by manufacturer,
  • Certificate of Origin
  • Certificate of Origin issued by manufacture and any other certificate if required.
  • All certificates is provided during delivery of the product in question.


Refund Policy

Conditions for Refund Refunds

We do offer refunds, with respect to international trade Policy.

When is a buyer entitled to a replacement or refund?

When the product or service you purchased does not meet one or more of the consumer guarantees.

When the buyer is not:

  •  Able to accept quality of goods deliver.
  • Able to match descriptions made by the buyer and agreed on.
  • Able to match any demonstration model or sample buyer asked.
  • be fit for the purpose the business told you it would be fit for
  • when delivery did not come with full title and ownership
  • able to meet any extra promises made about performance, condition and quality, such as lifetime guarantees, and money back offers
  • When the fault is entirely that of the supplier.

In this case the buyer is entitle with a 100% refund policy of within 90 days to 3 years, because on international law on trade refund.


Replacement of the goods, within 45-90 days by meeting all the description and quality.

When we are not entitled to a replace or refund?

Rights to a repair, replacement, refund, cancellation or compensation do not apply to items:

  • We you bought at auction price, and not the full price for the woods

We have the right to refuse to give you a free replace or refund if:

  • you simply changed your mind
  • you misused the product or service in a way that contributed to the problem
  • you handle the delivery in a certain way against our advice, or were unclear about what you wanted
  • A problem with a service was completely outside of the business’ control.
  • When buyer fails to meet delivery date.
  • When buyer change product description after production is completed.
  • If the fault is 100% that of the buyer,

In this case the buyer is

Can order be cancel and can order be change:

These questions all have very sample answers,

  • Yes,
  • 1-3 Days after Confirmation of payment of order the buyer is within their right to change the order or cancel the order.
  • But after such time, the buyer may get refund if the order is cancel but, it will not be 100% refund, we will have to calculate the cost on damage and the set amount remove and the rest refund.

Very Important Note,

Please buyer, due the pandemic, we are force some time, to insure extra cost on delivery due to delay and other requirement,

Which at time the deposit, you paid will not be enough to complete the delivery process, please we will require you to make additional payment, but it will not be out of the total amount agreed

The extra cost will full on us. So what every amount paid, must be within the amount agreed.

Trade Policy:

Developing a national and International trade policy is a complex process. It requires decisions involving various levels of the government, companies and business associations, consumer organizations, trade unions and other members of civil society. Dozens of legislative initiatives are required to manage the entire process. Business advocacy can influence such negotiations and help to reach “balanced” trade policy decisions. ITC works with the main parties who have a stake in trade policy development to help achieve the best results. This is done through personalized relationships with business, trade support institutions and policy makers in countries.

But Ukraine Has found a way to solve this entire complex problem and make it easy to trader worldwide to order goods and import goods from Ukraine with no complications.

With Many Trade Agreement worldwide, with free trade agreement with many countries (EU) and minimum import duties on goods from Ukraine ( Agricultural and Wood Products).

ITC’s Business for Trade Policy programme aims to ensure that when governments are developing trade policies, they hear the private sector point of view.  ITC partners with trade support institutions (TSIs) and policy-makers to integrate the business dimension into trade policy development. This Ukraine is good at, to make the trade between traders and Consumers more flexible.

List of all incoterms 2021

There are currently 11 incoterms in use.   Below you’ll find the meaning as well as a short overview of the responsibilities involved for buyer and seller for each of them.  For more details, click on the link of each incoterm to lead you to a page with more detailed information.

  1. CIF (Cost, Insurance and Freight)

CIF means that the seller delivers when the suitably packaged goods, cleared for export, are safely stowed on board the ship at the selected port of shipment. The seller must prepay the freight contract and insurance.

  1. CIP (Carriage and Insurance Paid to)

CIP means that the seller delivers the goods to a carrier or another approved person (selected by the seller) at an agreed location.
The seller is responsible for paying the freight and insurance charges, which are required to transport the goods to the selected destination.

  1. CFR (Cost and Freight)

CFR means that the seller delivers when the suitably packaged goods, cleared for export, are safely loaded on the ship at the agreed upon shipping port. The seller is responsible for prepaying the freight contract.

  1. CPT (Carriage paid to)

CPT stands for when the seller delivers the goods to a carrier, or a person nominated by the seller, at a destination jointly agreed upon by the seller and buyer. The seller is responsible for paying the freight charges to transport the goods to the named location. Responsibility for the goods being transported transfers from the seller to the buyer the moment the goods are delivered to the carrier.

  1. DAT (Delivered at Terminal)

DAT is a term indicating that the seller delivers when the goods are unloaded at the destination terminal. While there is no requirement for insurance, the delivery is not complete until the goods are unloaded at the agreed destination. Therefore, the seller should be wary of the risks that not securing insurance could pose.

  1. DAP (Delivered at Place)

DAP means that the seller delivers the goods when they arrive at the pre-agreed destination, ready for unloading.
It is the buyer’s responsibility to effect any customs clearance and pay any import duties or taxes. The seller should be wary of the risks of not securing insurance.

  1. DDP (Delivery Duty Paid)

DDP means that the seller delivers the goods to the buyer, cleared for import and ready for unloading, at the agreed location or destination. The seller maintains responsibility for all the costs and risks involved in delivering the goods to the location. DDP holds the maximum obligation for the seller.

  1. EXW (Ex Works)

EXW means that the seller has delivered when they place or deliver suitably packaged goods at the disposal of the buyer at an agreed-upon place (i.e. the works, factory, warehouse, etc.). The goods are not cleared for export. From collection, the buyer is responsible for transport, all risks, costs and clearances.

  1. FAS (Free Alongside Ship)

FAS stands for when the seller delivers the goods, packaged suitably and cleared for export, by placing them beside the vessel at the agreed upon port of shipment. At this point, responsibility for the goods passes from the seller to the buyer. The buyer maintains responsibility for loading the goods and any further costs.

  1. FCA (Free Carrier)

FCA means that the seller fulfills their obligation to deliver when the goods are handed, suitably packaged and cleared for export, to the carrier, an approved person selected by the buyer, or the buyer at a place named by the buyer. Responsibility for the goods passes from seller to buyer at this named place.

  1. FOB (Free on Board)

FOB means that the seller delivers the goods, suitably packaged and cleared for export, once they are safely loaded on the ship at the agreed upon shipping port. At this point, responsibility for the goods transfers to the buyer.

The Impact of COVID-19 on Logistics and Production:


The movement, storage, and flow of goods, have been directly affected by the COVID-19 pandemic. As an integral part of value chains, both within and across international borders,

It has affected  the delivery smoothness from end to end and ensure delay of every supply, some time we will fail to meet up with the schedule delivery time or a lot of changes are made with regards to  delivery, this is not within our control, but we must follow the authorities and Advice.

This pandemic has greatly affected competitiveness, economic growth, and job creation.


The COVID-19 Impact on Manufacturing

Many of our workers have been called upon to remain at home and maintain social distancing  in order to limit the potential spread of COVID-19. A major effect of this pandemic in on our fastness and smoothness, even the flexibility of our production and supply chains. As we  experience lower quantities produce/Month  since the disease began to spread.

The production to Supply chain disruption creates several problems, which some manufacturers have already begun reporting:

  • Increased costs — we are attempting to maintain production levels in anticipation of a full return to business as usual and an accompanying increase in demand. However, in order to maintain production and to ensure unstoppable flow, we have had to seek alternative suppliers. These often have higher costs, which some time we are forced to pass along to customers.

The Price of our products has slightly gone up, due high production cost, protection, high cost of delivery.

We hope with the vaccine we can get  back to normalcy . 

Notice: Covid 19 is real, protect yourself, lets beat this.